![]() Due to a hard drive problem I had to download and reinstall, I had no problem, but when I was asked for my serial number, I got this error: I have a valid serial number for Design and Web Premium Pro CS6. ![]() Can someone here point me please in the right direction? More information about this error is also available on who can refer you to contact support if necessary.Īfter a chat for hours with a technical support person yesterday I'm still not close to fix this problem. But when I try it says ' serial number is valid but the product was not found on this calculation? Help! I need to re - install CS5 after having my hard drive has changed. But when I try it says ' serial number is valid but the product was not found on this computer HELP!
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